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FAQ

ViewTurbo cannot be installed?​

Method 1​

Please try using CCleaner similar tool to clean up the remaining invalid installation registry

Method 2​

  1. Press the Win + R key, enter regedit key, and press the Enter key
  2. Find the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall directory
  3. Edit-> Find in the upper left search for the ViewTurbo registry key. After searching, right-click to delete the entire directory.
  4. Reinstall ViewTurbo

The ViewTurbo client cannot be opened?​

warning

Install this component and restart the computer after the installation is completed.

Proxy address?​

HTTP：127.0.0.1:15732
SOCKS5：127.0.0.1:15733

UWP class application has no network connection? (Including weather, Microsoft Store, etc.)​

  1. Run cmd.exe with administrator permissions
  2. Execute the command
FOR /F "tokens=11 delims=\" %p IN ('REG QUERY "HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Mappings"') DO CheckNetIsolation.exe LoopbackExempt -a -p=%p

No internet connection after using ViewTurbo?​

ViewTurbo automatically configures the system proxy. Therefore, after closing ViewTurbo, you may encounter network connectivity issues. To resolve this, simply check the system proxy settings and disable the proxy.

Telegram is not available?​

Telegram needs to set the socks5 proxy address 127.0.0.1 port 15733. Select it and then theoretically, in the state that is not logged in to telegram, the state in the connection will be processed all the time. Exit telegram immediately and restart telegram.

is still unavailable if it is set?

Please restart ViewTurbo and Telegram programs. Or restart the system

Does GPU/CPU take up high?​

You can minimize the ViewTurbo window or close the ViewTurbo to make it in the system box, and open the window if needed.

Follow-up plan

We may introduce inefficiency models in the future.

How to switch in night mode?​

Switching Night Mode on Windows

You can read the official documentation on Microsoft: ** Personalize Your Color in Windows**

Node test failed?​

Be sure to choose the real area

Please select the region and your real country or region in the settings, otherwise it will not be able to connect to our server or cause AI proxy to be very slow.

Is the browser unable to access the Internet?​

1. Does the computer have IDM, Master Lu, Kaspersky software?​

This type of software is intercepted by mistake and can be quit or uninstalled.

2. Is the computer equipped with ESET Security software?​

Because ViewTurbo requires requests and proxying involving the network part, ESET Security may accidentally intercept the ViewTurbo network and need to manually exclude the interception from eset.

tip

In Windows, the default installation locations for ViewTurbo and ViewTurboCore are:

C:\ViewTurbo.exe C:\ViewTurboCore.exe

"Settings"->"Network Protection"->"Web Access Protection"->"Excluded Applications"->"New"->Select ViewTurbo.exe and ViewTurbocore.exe

3. Is the browser installed a proxy plugin?​

If you can access the Internet using the guests mode, it is generally a problem caused by plug-ins. You can try to troubleshoot and delete some chrome plug-ins.

4. Is the Internet access method dial-up?​

If you use this method, please select "Tunnel Global Proxy" on the client.